SHIPPING POLICY

Deskavon™ arranges shipment to destinations shown as available when an order is submitted through the website.
Customers are responsible for reviewing the recipient name, delivery location, and other submitted information for accuracy.
Available items are generally prepared for dispatch within two to four business days unless another period is stated.
Estimated transit time begins after the parcel is accepted and processed by the selected delivery provider.
Deskavon™ is operated by Beijing Lanmo Science & Trade Co., Ltd.

Any delivery range displayed by the store is an estimate rather than a guaranteed arrival appointment. Weather, public holidays, transportation interruptions, customs review, carrier congestion, remote destinations, and local service conditions may affect delivery.

Items from the same order may be prepared at separate facilities. As a result, they may be sent in more than one parcel, assigned different tracking references, and delivered on different dates.

Tracking information may not appear immediately after dispatch. Parcel scans and status updates are controlled by the delivery provider and may not record every movement in real time.

A delivery-address amendment cannot be guaranteed after preparation begins. Parcels returned because of incomplete information, refusal, an unavailable recipient, or repeated unsuccessful attempts may require a new shipment arrangement.

International parcels may be subject to customs review, import procedures, duties, local taxes, or documentation requirements established by destination authorities.

When a carrier records delivery but the parcel cannot be located, the customer should check entrances, mail areas, designated safe places, household members, neighbors, reception staff, and carrier notices before reporting the matter.

Beijing Lanmo Science & Trade Co., Ltd.